About us
Managed IT Services delivering enterprise-grade 24/7monitoring and proactive support – ensuring your people stay productive and your technology stable, secure and aligned tobusiness goals.
About
Vivid Adapt
Vivid Adapt is a family owned and run managed IT service provider with a strong culture on a close-knit, people-first approach. We pride ourselves on our renowned speed of communication and delivering high-level expertise on the very first call.
Since 2002, we’ve been keeping businesses connected and protected. For over 2 decades, Vivid Adapt has been a leading provider of resilient managed IT and cybersecurity services, with an established presence in the UK, EU, and UAE.
Meet the team
Meet the team combining technical expertise with a people-first approach to IT support.
What drives us
Our vision
We aim to shape a future where scalable technology, deep expertise, and outstanding service expand what businesses and communities can achieve. Our priority is solving complex challenges, so you can concentrate on what matters most to you.
Our mission
To empower the modern workplace by seamlessly integrating world-class cloud, cyber security, and managed IT services, delivering an unmatched operational experience that lets businesses focus purely on what they do best.
Vivid Adapt at a glance
Customers
Employees
Trained engineers
Years in operation
Global locations
Our customers
People all over the UK, EU and UAE count on our customers to keep their businesses running, their communities safe, and their lives moving forward. Our customers count on Vivid Adapt.
A history of Vivid Adapt
Vivid Adapt started out in 2002, focusing on selling laptops, servers and provide basic on-site support, today the business has grown significantly to be a market leader and one of the UK’s most trusted managed service and security providers.
2002
Vivid Adapt founded in Bulgaria
Foundation during the post-dot-com era; overcoming the limitations of the traditional break-fix IT support landscape.
2005-07
Rapid growth in Bulgaria
State preparations for EU accession enforce strict regulatory and operational harmonisation, forging a process-oriented organisation.
2010
Hiring of our 25th employee
2014
Expansion into UK, new office in Cambridge
Entry into the “Silicon Fen” tech hub; extreme demand for IP protection and agile service drives the perfection of the “Expert-First” model.
2015
Expansion into Switzerland, new office in Lugano
Integration with the highly regulated Swiss financial sector; refinement of advanced IT Governance and vCIO consulting services.
2019
New offices in Vienna, Austria & Bucharest, Romania
Pan-European bridge and DACH region presence established; operational alignment with the newly released ITIL 4 framework focusing on holistic value creation.
2023
Hiring of our 50th employee
We continue to evolve alongside our clients – adapting to change, solving complex challenges, and delivering scalable solutions that support long-term growth. As our team grew, our purpose stayed the same.
2025
Expansion into UAE, new office in Dubai
Entry into the booming GCC digital market; deploying mature governance to support regional adoption of cloud services, AI and advanced automation.
Beyond
NY, USA
We are looking to enter the US market with an acquisition. More details to follow soon…
Strategic partnerships
Ready to make your business tech simpler and smarter?
