How Vivid Adapt partnered with private credit specialist AlmaStone to fortify cybersecurity, automate dispersed systems, and deliver a highly responsive, expert-first managed IT workplace.
Founded on the principle of purpose before profit, AlmaStone operates globally to provide private credit and trade finance solutions from the ground up.
Backed by long-term institutional capital and an extensive background in commercial trading, the firm offers direct financing platforms focused on secured, short-to-medium duration trade finance facilities.
Their multi-discipline team leverages a deep understanding of agricultural commodity markets to structure flexible liquidity solutions at every stage of the supply chain. From financing massive coffee cooperatives in Brazil to supporting diverse global merchants, AlmaStone evaluates risk through a highly balanced assessment of creditworthiness and robust physical collateral structures.
Operating in the fast-paced, high-stakes environment of international finance, AlmaStone values their time and their data implicitly—because they must guarantee the same absolute security and velocity for their clients. In such an unforgiving setting, the reliability, security, and integration of their underlying technological infrastructure are intrinsically linked to their operational and commercial success.
Financial Excellence Powered by Pragmatic IT Optimisation
Summary
- Unrivalled Responsiveness: Implemented an innovative “expert-first” support model that completely bypasses traditional helpdesks, utilising highly skilled 3rd level engineers as immediate focal points to ensure 99% of IT requests are resolved on the call or within the first hour.
- Process Automation: Delivered comprehensive automation projects to seamlessly integrate dispersed software systems, drastically decreasing the need for human interaction as a middleman and eliminating dangerous manual data entry bottlenecks.
- Fortified Security: Re-architected the cyber security perimeter from the ground up—starting from the fundamental design phase through to ongoing daily operations—ensuring AlmaStone’s highly sensitive financial data is protected and regulatory compliance is vastly exceeded.
The Challenge
For an engineering firm operating at the forefront of naval architecture, proprietary blueprints and fluid dynamics schematics represent the company’s entire commercial valuation. The protection of this Intellectual Property (IP) is paramount. GT Wings required a highly secure, frictionless ecosystem where their global workforce could collaborate remotely without jeopardising sensitive data.
Simultaneously, perfecting the aerodynamic efficiency of the AirWing™ requires vast,
computationally intensive simulations. GT Wings initially relied on Google Cloud for these HighPerformance Compute requirements. However, as their simulation demands scaled, they encountered a common hyperscaler dilemma: unpredictable, escalating monthly expenditures that strained pragmatic IT budgets, coupled with compute performance that failed to align with their aggressive commercial development timelines.
The Solution
Vivid Adapt initiated the partnership by seamlessly assuming total strategic ownership of AlmaStone’s IT infrastructure, immediately deploying their signature “expert-first” support model. By providing direct, unhindered access to 3rd level engineers, Vivid Adapt eradicated the frustration of tiered helpdesks, ensuring that AlmaStone’s highly specialised staff receive instant, authoritative resolutions to their complex IT issues.
To address the critical operational bottlenecks, Vivid Adapt executed a series of strategic automation projects. By seamlessly integrating AlmaStone’s dispersed software applications, they established autonomous, secure system communication. This effectively removed the human middleman from routine data transfers, eliminating manual entry errors and significantly accelerating the firm’s administrative and transactional velocity.
To definitively safeguard AlmaStone’s invaluable financial data, Vivid Adapt architected a comprehensive, Secure-by-Design modern workplace. This rigorous security fortification started at the fundamental design phase and carried through implementation, early life support, and ongoing operations.
By establishing a robust, Zero Trust security perimeter, Vivid Adapt raised the bar of cyber security far beyond mere baseline regulatory compliance, guaranteeing that AlmaStone’s systems, endpoints, and client data remain permanently protected against sophisticated digital threats.
