“As a financial services firm, system reliability and cost control are fundamental to our operations. Before working with Vivid Adapt, our IT approach was largely reactive, with inconsistent costs and limited visibility into long-term planning. Since partnering with them, we’ve adopted a more strategic and proactive model that has brought stability to our IT environment, reduced operational risk, and delivered much greater predictability over spend – helping us avoid the kinds of disruptions that can carry serious financial and reputational consequences in our sector. Vivid Adapt has also strengthened our internal capabilities by streamlining our Azure infrastructure, enhancing our network and security posture, and providing continuous support alongside advanced threat management. Their input goes well beyond day-to-day support; they actively help us make better-informed decisions around performance, security, and cost efficiency. What truly sets them apart is their responsiveness and depth of expertise – direct access to senior engineers from the outset, combined with their ability to deliver quickly and effectively, makes them a trusted extension of our team.”

Alex Viktorov, IT Director

“Before we partnered with Vivid Adapt, IT was always a difficult challenge – something we only dealt with when it broke. As we began to scale, the lack of a strategic roadmap became a major liability. Vivid Adapt didn't just fix our immediate issues; they provided the long-term vision we needed to modernise our infrastructure and cyber security requirements via Cyber Essentials. Since they took over, our team's productivity at System Hygienics has soared, and I no longer worry about whether our systems can handle our next phase of growth. Vivid Adapt's strategic advisory and cost-optimised approach to IT has become a critical part of our leadership team's decision making.”

Mark Poultney, Owner & Managing Director

“We engaged Vivid Adapt to extend our internal know‑how, and the quality of service has been exceptional. They simplified our MDR security operations and integrations, giving us round‑the‑clock peace of mind. Beyond day‑to‑day support and Veeam backup engineering and management, their expert guidance was instrumental in helping us secure our Cyber Essentials Plus accreditation. I highly recommend them for their speed of delivery and technical expertise, and you won’t find their approach to IT service management anywhere else with access to high‑level engineers from the first call.”

Karl Proctor, IT Manager

“We engaged Vivid Adapt to extend our internal technical capabilities, and the quality of service has been exceptional. They conducted a security audit of our Microsoft 365 environment and established a continuous Managed Service Agreement for our network equipment, providing us with consistent reliability and peace of mind. Their team was instrumental in reorganising and reimplementing our on‑site infrastructure and backup systems, ensuring our operations are now both secure and resilient. I highly recommend them for their speed of delivery and technical expertise — their approach to IT service management is unique, providing direct access to high‑level engineers from the very first call.”

Myles Kingsnorth, IT Manager

“We view Vivid Adapt as a strategic partner rather than just an IT vendor. Their speed of delivery and service quality are top‑notch, and the collaborative approach with our leadership is what sets them apart. They understand our operations and proactively offer solutions that improve our business efficiency.”

James Fay, Founding Partner