Extend Your Expertise with Vivid Adapt
- ITIL Service Managament Framework
- Regular Reports on Performance and Trends
- Regular GAP Analysis
- Plan avaliable for Unlimited Calls, Tickets and Requests
As your business changes, the demands on your IT environment changes as well. Therefore, keeping your systems operational, available and secure is an increasingly difficult job. Vivid Adapt delivers a blend of technical expertise and service excellence to create a proactive wrap around your IT that goes beyond responding to issues and enables your business to perform effectively whilst managing costs and minimising risks.
Vivid Adapt dovetails into your business and provides the resource you need to manage your IT from a full managed service to accessing highly qualified 3rd line engineers when you need them.
Vivid Adapt Services
3rd Level Support
Vivid Adapt’s 3rd Level Support provides direct access to our qualified technical experts, ensuring most efficient troubleshooting possible.
Managed IT Support
Vivid Adapt’s IT support upgrades our 3rd Level Support solution by providing Proactive Management of your IT infrastructure, keeping your team working productively and securerly.
Managed IT Services
Vivid Adapt manages your entire IT infrastructure providing business-centric aproach to allign IT services to your organisational needs and agility.
Vivid Adapt adds the resources you need to support your business - question icon means optional
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24/7 Service Desk |
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Remote Monitoring |
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Proactive Management |
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Vendor Management |
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Unlimited calls, cases & requests |
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IT Assets Inventory |
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Patch Management |
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On-Site Troubleshooting |
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On-site Engineer |
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Incident Management |
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Problem Management |
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Technical Account Management |
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Service Delivery Management |
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Solutions Architecture |
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Enterprise Architecture |
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IT Services Portfolio Management |
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Monthly reports |
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Annual IT Intelligence Report |
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Ready to take the next step?