Managed IT Services

With Vivid Adapt’s Managed Service offering we will manage your IT  with our team of technical and service experts using enterprise grade monitoring and service tooling and focus on pro-actively managing your up-time and availability, so that you can focus on growing your business.

Improved business performance is at the forefront of everything we do . From day-to-day technical advice and troubleshooting to complex problem diagnosis and resolution, we’ll provide fully managed IT support services.

Why use our Managed IT Service Benefits

Your business management has direct ownership of the IT services, but Vivid Adapt is in full responsibility for the whole IT function and oversees liaison with you. The focus is on delivering highest levels of service, where service constraints drive technology acquisition. Vivid Adapt can fit within your internal IT team or fully manage it, therefore increasing operational efficiency and reducing risk.

Vivid Adapt Managed IT Services enable you to reduce costs and improve service levels. Experts in the delivery of IT services to the Mid Market we ensure you stay working and your customers remain your prime focus. Our Managed IT Services wrap around your own IT service delivery model at any level required, based on what you NEED and where YOU want to take your business.

Business changes are demanding more complex infrastructure and outages and down time are now having a bigger affect on the business performance that ever before.  Vivid Adapt delivers a proactive managed services that align to your unique needs, supported by visibility and reporting that meets your operational and compliance requirements. Whether you outsource one element of your infrastructure to us or all of it, we’ll provide a predictable managed service wrap that ensures your infrastructure is the best it can be. One contract, one service, always consistent.

Our proactive, outcome-based managed services use established industry best practices, combined with a laser focus on your business objectives to ensure your infrastructure supports your needs both today and in the future.idney 

We hold full responsibility for the whole IT function, ensuring delivery of the highest levels of service:

Get the Expertise You Need
Access Technical Experts That Support All Your Infrastructure
Flexible Service Model
Design The Ideal Solution To Meet your Needs And Enhance Your Business
Value-Added Services
Infrastructure & Security Intelligence Reports That Drive Your Business
Full Stack Management
Cloud, Infrastructure Management , DR & Back-Up, System Administration & Authentication

Vivid Adapt provides strategic outsourcing that manages your delivery IT services

24/7 Support Desk

Proactive Management

Unlimited Cases & Requests

Network Operations Centre

Threat Protection


Learn how our Managed IT Services can unlock your business potential

Why use Vivid Adapt?

We make your business work smoothly, effectively and securely. We admit that it is not easy to keep the balance, but at Vivid Adapt, we are a type of different managed service provider. We understand that supporting your business isn’t just about the ‘technical’. It takes a combination of management consultancy, appropriate level of service maturity and technical excellence to get it right. 

Technical Expertise

Our team of experience and vendor qualified solution architects and systems engineers have ability to foresee and eliminate issues before they jeopardise your business or project.

Service Excellence

Our customer service team staff our 24/7 operations centre and consistently meet and even exceed customers’ expectations and are backed up with enterprise grade tools.

Business Centric

Our focus is your business and our objective is to support you in achieving your goals. technology is a enabler for business and our team put you at the centre of everything we do.

Innovation and Agility

The pace of change in business is increasing and at Vivid Adapt we understand that selecting and implementing technology that delivers long term sustained value is key to your businesses success.

Proactive Risk Mitigation

Our approach to risk management lies in anticipating and planning solutions for risk, rather than attempting to minimise the damage after the fact. We improve your decision making through greater awareness and mitigation of risk drivers.

Sound Advice

Our architects and engineers are always available to discuss potential solutions and technologies with you and give your our advice on they will benefit your business.

Vivid Adapt is trusted by

Ready to take the next step?